Welcome to the exciting world of Galaxy Macau, where a massive parking facility with 2,500 spaces and more than 40 entry/exit points posed significant challenges. In this case study, we will explore how Galaxy Macau revolutionized its parking management by adopting the innovative KEYTOP ticketless system by LPRS. Discover the highlights of this solution and its positive impact on improving efficiency and customer satisfaction at Galaxy Macau.
Enhanced Accuracy with Dual LPR Recognition:
The KEYTOP system utilizes dual License Plate Recognition (LPR) technology to accurately identify vehicles entering and exiting the parking facility. By deploying LPR cameras from different angles, the system increases the accuracy rate. Additionally, even if one LPR camera goes offline, the system seamlessly switches to another camera, ensuring uninterrupted operation.
Accurate License Plate Recognition for Multiple Regions:
The LPR system installed at Galaxy Macau is designed to recognize license plates from Macau, Hong Kong, and mainland China. This feature ensures seamless entry and exit for vehicles from different regions, accommodating the diverse range of visitors and guests at Galaxy Macau. The KEYTOP system accurately identifies license plates from various jurisdictions, providing a seamless parking experience for users, regardless of their origin.
Streamlined Promotions and Loyalty Programs with Redemption System:
To enhance customer satisfaction and loyalty, Galaxy Macau implemented a Parking redemption system with Masscomp features. This innovative system allows users to effortlessly redeem promotional offers, discounts, and loyalty rewards. It strengthens the relationship between the parking facility and its patrons, ensuring a positive experience for all.
Data-Driven Decision Making with Management Dashboard:
KEYTOP provides a comprehensive management dashboard, empowering Galaxy Macau with real-time insights into parking utilization, occupancy rates, revenue, and other vital performance indicators. With this data-driven approach, the parking management team can make informed decisions, optimize resource allocation, and identify areas for further improvement.
Convenience at Your Fingertips with Auto Pay machine:
Galaxy Macau has simplified the parking payment process by implementing an Auto pay system as part of the KEYTOP solution. These secure and user-friendly Auto pay machine enable visitors to make hassle-free payments directly at the parking facility, reducing queues and transaction times. Integration with popular online payment options like AliPay and MPay further enhances convenience for users.
Online Parking Payment Integration for Digital Convenience:
Recognizing the growing preference for digital transactions, Galaxy Macau has integrated online payment options like AliPay and MPay. This strategic move allows users to pay for their parking fees using their preferred digital wallets, offering a seamless and convenient experience aligned with the demands of a digital world.
Unmanned Parking Management for Seamless Experience:
The KEYTOP system empowers Galaxy Macau to implement unmanned parking management, eliminating the need for manual ticketing and personnel deployment. This automation saves time and reduces operational costs while ensuring a smooth parking experience. Users can effortlessly enter and exit the parking facility using the LPR recognition system, enhancing efficiency and convenience.
Efficient Motorcycle Parking Management:
KEYTOP goes the extra mile by providing a specialized ticketless parking management system for motorcycles. This feature streamlines the parking process for motorcycle riders, eliminating the need for physical tickets and ensuring a seamless experience similar to that of other vehicle types.
By adopting the KEYTOP ticketless parking management system, Galaxy Macau has transformed its parking facility into a model of efficiency and convenience.